Vehicle Recovery & Storage
24/7 recovery of your damaged vehicle into secure storage for damage assessment.
- 24/7 nationwide recovery network
- Secure, monitored storage facilities
- Collection from roadside, home or police compounds
- Full damage assessment by qualified engineers
After an accident, your damaged vehicle needs to be recovered quickly and stored safely. Our 24/7 recovery network collects your vehicle from the roadside, your home or a police compound, and places it into our secure storage facility for a professional damage assessment.
Rapid roadside recovery
One call is all it takes. Our recovery operators are dispatched immediately, day or night, to move your vehicle safely off the road. We coordinate with police and highway authorities where needed.
Secure storage while your claim progresses
Your vehicle is held in a secure, monitored compound — protecting it from further damage and avoiding the escalating fees charged by third-party storage yards. Storage costs on non-fault claims are recovered from the at-fault insurer.
Independent damage assessment
Qualified engineers assess the damage and produce a detailed report — the foundation for fast, accurate repair authorisation or total-loss valuation, so your claim never stalls.
Vehicle Recovery & Storage — frequently asked questions
My car is at a police compound — can you collect it?
Yes. We regularly collect vehicles from police compounds and third-party storage yards, and we handle the paperwork involved.
What if my vehicle is written off?
Our engineers will value your vehicle and we'll negotiate the best possible settlement with the at-fault insurer on your behalf.
Is recovery really available 24/7?
Yes — our accident helpline and recovery network operate around the clock, every day of the year.
Had an accident that wasn't your fault?
One call and we handle everything — recovery, replacement vehicle, repairs and your entire claim. No excess to pay, no claims discount protected.